Legal
Privacy Policy
Last updated: January 1, 2026 · Effective: January 1, 2026
At LearnLivy, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our tutoring services. Please read it carefully.
1. Who We Are
LearnLivy is an educational tutoring company headquartered in Colorado, providing online and in-person tutoring services to K–12 and college students across the United States.
If you have any questions about this Privacy Policy, you can contact us at:
2. Information We Collect
We collect information you provide directly to us, including:
- Contact information — name, email address, phone number
- Student information — grade level, subjects, academic goals
- Communications — messages sent through our contact form or email
- Payment information — processed securely through third-party payment providers; we do not store full card numbers
We also collect certain information automatically when you visit our website:
- Browser type and version
- Pages visited and time spent on site
- Referring website or source
- General geographic location (city/state level, not precise location)
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule tutoring sessions
- Match students with appropriate tutors
- Process payments and send receipts
- Send session reminders and educational updates (you can opt out at any time)
- Improve our website and services
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
4. Sharing Your Information
We may share your information with:
- Tutors — to facilitate your tutoring sessions (limited to information necessary for the session)
- Service providers — such as payment processors, email platforms, and scheduling tools that help us operate our business
- Legal authorities — if required by law or to protect our rights and the safety of our users
All third-party service providers are required to keep your information confidential and use it only for the services they provide to us.
5. Children's Privacy
LearnLivy serves students of all ages, including minors. We take additional care with information related to children under 13 in compliance with the Children's Online Privacy Protection Act (COPPA).
- We do not knowingly collect personal information directly from children under 13 without verified parental consent.
- Account registration and contact forms for minors must be completed by a parent or guardian.
- Parents may request to review, update, or delete their child's information at any time by contacting us.
6. Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve your experience. These may include:
- Essential cookies — required for the website to function
- Analytics cookies — to understand how visitors use our site (e.g., Google Analytics)
You can control cookies through your browser settings. Disabling cookies may affect some functionality of the website.
7. Data Security
We implement industry-standard security measures to protect your information, including encrypted connections (HTTPS), secure servers, and restricted access to personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Lodge a complaint with your local data protection authority
To exercise any of these rights, contact us at support@learnlivy.com.
9. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When information is no longer needed, we securely delete or anonymize it.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: